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Foodbank vouchers

Our foodbank works using a voucher referral system. Find out more about how we work.

We know that anyone can find themselves at crisis point for a number of different reasons.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. 

Our foodbank works with a number of different agencies, such as Citizens Advice, children’s centres and health visitors. To find out more about the agencies that hold our vouchers and how you can get help, please contact us.

If you need a foodbank voucher get in touch with one of the agencies below. They will discuss your situation and supply you with a foodbank voucher where appropriate. Agencies we work with include:

  • The Help through Hardship helpline. This is a free phone service delivered in partnership with Citizens Advice.
    • Call 0808 2082138 (freephone). Monday to Friday, 10am to 5pm.
  • Citizens Advice Kensington & Chelsea.
    • Call 0808 278 7982 or submit this online form
  • The Clement James Centre (at St Clements Church).
    • Call 0207 221 3548
    • Address: 95 Sirdar Road, London, W11 4EQ
  • Look Ahead (Care, Support and Housing).
    • Call 0333 010 4600
    • Address: Lancaster Gardens, London, W11 1QS
  • Nova New Opportunities.
    • Call 02089602488 (Monday -Thursday and home based on Fridays.)
    • Address: 2 Thorpe Close Ladbroke Grove London W10 5XL.
  • Grenfell Health & Wellbeing Service.
    • Call 020 8637 6279/ 0800 0234 650 (24/7).
    • Address: Main Building Lower Ground Floor, St Charles Centre for Health and Wellbeing, Exmoor St, London, W10 6DZ.
  • Volunteer Centre Kensington & Chelsea
    • Call 0208 9603722
    • Address: 1 Thorpe Close, London, W10 5XL.

If you need a food voucher and cannot get one, please contact the foodbank directly.

If you are a local organisation or charity that works with people who might need the food bank, please contact us directly.

When you visit a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. It also means we are able to prepare suitable emergency food for the right number of people.

Once you have been issued with a voucher, you can exchange this for a minimum of three days of emergency food at your nearest foodbank centre.

If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.

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